Cookie Notice

This Cookie Notice is dated 17 August 2019.

This Cookie Notice explains how the StudyDex group of companies (“we”, “our” or “us”) use cookies and similar technologies to recognise you when you visit any of our websites, portals or online learning environment (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or work more efficiently, as well as to provide reporting information.

Cookies set by us are called “first party cookies”. Cookies set by parties other than us are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the Website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer or mobile device both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use cookies to provide easier navigation around the sites and gather anonymous analytics information. In some cases, cookies are used to provide functionality within sessions, such as within portals or learning environments. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. For example, we may use Google Analytics (a third party cookie) within our Websites to monitor how visitors have landed on our Website, and how they consequently navigate it. This is done so that we can see aggregated (not individual) statistics about which content our users access most frequently.

From time to time we may have links to other services such as social media or video services on our Website. These third party services may drop cookies on your computer or mobile device when you use them. Due to the nature of how cookies work, we cannot access these cookies nor control their use. Likewise, these third party services cannot access our session or analytics cookies.

How can you control cookies?

You have the right to choose whether or not to accept cookies and to set your own cookie preferences on your computer or device.

These preferences can be to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at all. However, by opting not to receive cookies at any time, certain features of the Website cannot be provided and you may not be able to enjoy the Website to its fullest. All web browsers are different and to learn how to change your cookie preferences, check the “Help” menu of your browser.

Unless the user’s browser has been configured so that it will refuse cookies, our Websites notify the user that the site makes use of cookies and allows the user to customise their browser to configure their preferences.

Cookies notification and control

On our Websites we have provided a cookie control that is visible on the page. This control provides information on our use of cookies and seeks the user’s agreement before proceeding to use the site.

Cookies within our Websites

Site: studydex.net
Category Cookie Name Description/Purpose
PHP Session Cookies PHPSESSID
mta_rememberme_token
mta_session
We use these cookies to store session data and to identify users so that they do not have to log in on each visit the site.
Google Analytics _ga
_gat
_gid
collect
These cookies are used to collect information about how visitors use our sites. We use the information to compile reports and to help us improve the sites. The cookies collect information in an anonymous form, including the number of visitors to the sites, where the visitors have come to the site and the pages they have visited.
Google Network ads/ga-audiences
ads/user-lists/#
These cookies are used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.
Facebook fr
tr
We use the Facebook Like button to integrate our website with our page on Facebook.com. In doing so this causes some cookies to be created by Facebook that detect the number of “likes” and whether you are logged into Facebook or not as well as tracking your use.
Hotjar hjIncludedInSample Hotjar is used by us to understand how our website visitors use the website. These session cookies are set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
HubSpot __hs_opt_out This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again. This cookie is set when you give visitors the choice to opt out of cookies.
__hs_do_not_track This cookie can be set to prevent the tracking code from sending any information to HubSpot. Setting this cookie is different from opting out of cookies, as it still allows anonymized information to be sent to HubSpot.
hs_ab_test This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
_key When visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again. The cookie name is unique for each password-protected page.
hs-messages-is-open This cookie is used to determine and save whether the chat widget is open for future visits. It resets to re-close the widget after 30 minutes of inactivity.
hs-messages-hide-welcome-message This cookie is used to prevent the welcome message from appearing again for one day after it is dismissed.
__hstc The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
hubspotutk This cookie is used to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
__hssc This cookie keeps track of sessions. This is used to determine if HubSpot should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp.
__hssrc Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when HubSpot manages cookies, it is considered a new session.
messagesUtk This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you chat with a visitor who later returns to your site in the same cookied browser, the messages tool will load their conversation history.

Updates to this Cookie Notice

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Notice indicates when it was last updated.

Contacting us

If you have any questions about our use of cookies, please do not hesitate to contact us via email at [email protected].